Every inquiry answered. Every record up to date.

We connect your website forms, inbox, spreadsheets, and Microsoft 365 so customers get an instant reply, leads land in one list, and routine approvals move without chasing.

  • Built in accounts your business owns
  • A person approves anything sent to customers or involving money
  • Written documentation for every workflow
An example of the Lead Follow-Up Starter package.

Use cases

Common bottlenecks, and what changes

Typical problems small teams ask us to solve. Each one is a good size for a first project.

  1. TodayWebsite inquiries wait in an inbox until someone checks it.

    After setupThe customer gets an instant confirmation, and the right person is notified with the details.

  2. TodayLeads are scattered across emails, notes, and memory.

    After setupEach inquiry is logged in one shared list with its source, date, and status.

  3. TodayApprovals stall in long reply-all threads.

    After setupRequests go to the approver in Outlook or Teams, with reminders and a recorded decision.

  4. TodayInvoices and forms are retyped by hand.

    After setupKey fields are extracted for a person to check before anything is saved.

  5. TodayEach new hire gets a slightly different first week.

    After setupA standard checklist assigns every task to an owner with a due date.

Services

Services and deliverables

Five services, each scoped to your tools and process. Every project ends with a tested workflow and written documentation you keep.

Website lead capture & automated follow-up

Every inquiry gets a consistent response and a clear next step, even on your busiest days.

Works with forms on your current website or a site we build for you.

Deliverables

  • Form connected to your inbox and lead list
  • Instant confirmation email to the customer
  • Team notification with the inquiry details
  • Optional reminder when a lead hasn’t been answered

CRM & spreadsheet integrations

Customer and job information stays in one place, without copying it between tools.

Requires a tool with a supported connector or API, such as Google Sheets, Excel, Airtable, or HubSpot. We confirm compatibility before quoting.

Deliverables

  • Field mapping between your forms, inbox, and records
  • New rows or contacts created automatically, with duplicate checks
  • Status fields your team can update
  • An alert when a step fails, so nothing is lost silently

Microsoft 365 & Power Automate workflows

Approvals, reminders, and notifications built inside the Microsoft tools your team already uses.

Built in your organization’s Microsoft 365 environment with permissions you grant. Some connectors need a premium Power Automate license; we’ll tell you before work starts.

Deliverables

  • Approval flows with a recorded decision
  • SharePoint lists or Excel tables as the shared record
  • Notifications in Outlook or Teams
  • Documentation of each flow and who owns it

AI-assisted inbox & document processing

Incoming messages are sorted, key details are pulled from documents, and draft replies are prepared for a person to check.

Uses AI services your business approves. AI output can contain mistakes, so a person reviews it before anything is sent, filed, or paid.

Deliverables

  • Labels or categories for incoming requests
  • Key details from forms, receipts, or invoices placed in a review list
  • Draft replies saved for approval, never sent automatically
  • Plain notes on what the AI step can get wrong

Employee onboarding & approval workflows

Every new hire gets the same organized start, and routine requests are easy to submit and approve.

We automate tasks, checklists, and approvals. We don’t administer user accounts, identity systems, or access permissions; those stay with your IT team or provider.

Deliverables

  • A standard onboarding checklist with owners and due dates
  • Request forms for equipment, time off, or purchases
  • Approval routing with reminders
  • A simple status view for managers

Starting package

A small, fixed‑scope first project

One workflow, clearly defined. You see exactly what’s included and what it costs before you agree.

Example package

Lead Follow-Up Starter

For businesses that miss inquiries or follow up by hand. One lead source, connected and tested.

  • One lead source, such as your website form
  • Instant confirmation email to the customer
  • Notification to one person or a shared inbox
  • New leads logged to a spreadsheet or supported CRM
  • Tested with sample data before launch
  • A one-page guide and one round of adjustments

Fixed quoteSent by email after we review your request

Request a quote

Not included

  • Software subscriptions or licenses
  • Moving data from old systems
  • Additional lead sources or workflows (quoted separately)
  • Advertising or lead generation

Good to know

Everything is built in accounts your business owns. If you stop working with us, it keeps running and stays yours.

Third-party tools charge their own fees. We list any in your quote before you agree.

Process

What happens after you send the form

Handled online and by email. You approve the scope before work starts and test the result before it goes live.

  1. Online form

    Describe the workflow

    Tell us the repeated task, the tools involved, and where it gets stuck. It takes a few minutes.

    You receiveA reply by email within one business day.

  2. By email

    Scope & fixed quote

    We confirm what’s possible with your tools and ask any questions by email.

    You receiveA written scope: deliverables, approval points, third-party costs, and a fixed price.

  3. In your accounts

    Build & test

    We build in your accounts and test with sample data. You try it before it goes live.

    You receiveA working workflow and a short written or recorded walkthrough.

  4. Handoff

    Yours to keep

    We confirm everything works and remove any access we no longer need.

    You receiveWritten documentation and one round of adjustments.

FAQ

Questions before you start

Something else on your mind? Email [email protected].

Looking for help at home instead?
Personal automation

Do we need to buy new software?

Not usually. We start with the tools you already pay for. If a workflow needs a new tool or a higher license tier, we explain the cost before any work begins.

Do you build AI agents that act on their own?

We build AI-assisted steps such as sorting, extracting details, and drafting replies. A person approves anything that goes to a customer, changes important records, or involves money.

Can you work in our Microsoft 365 environment?

Yes, with permissions you grant. Your organization keeps ownership and control of its Microsoft 365 tenant and every flow we build. Some Power Automate connectors need premium licensing, and we’ll flag that during scoping.

Do you manage user accounts or IT systems?

No. Our onboarding work covers checklists, task assignments, request forms, and approvals. Creating accounts, managing access, and running identity or security systems stay with your IT team or provider.

Who owns the automations?

You do. Everything is built in your accounts and documented. At handoff we remove access we no longer need, and you can change or turn off any workflow at any time.

How much does it cost?

Every project gets a written scope and a fixed quote by email before work starts. Third-party subscriptions and usage fees are separate, and we list any we expect in your quote.

Do I need to get on a call?

No. Everything can happen through the form and email. If you’d prefer a call, just ask.

Request a consultation

Describe the workflow you’d like to automate.

A short note is enough. Tell us which tools you use and what takes too much time, and we’ll reply with questions or a suggested first step.

  • A reply by email within one business day
  • A written scope and fixed quote before any work
  • No commitment until you approve the scope

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